How to redeem a discount coupon?
Kasia2021-09-30T12:34:01+02:00To redeem the discount coupon you received, you need to: Select the products that can be discounted with [...]
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How to make an order?
Kasia2021-09-30T12:33:26+02:00Browse through the categories that contain products arranged thematically, using the available filters, find the product that interests [...]
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Can goods placed in one order be sent to two different addresses?
Kasia2021-09-30T12:32:52+02:00It is not possible to specify two delivery addresses for one order. Please place separate orders.
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What to do in case the courier delivers a damaged parcel?
Kasia2021-09-30T12:32:12+02:00If the Customer, upon receipt of the parcel, notices that the parcel is damaged, he/she should proceed in [...]
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Is it possible to ship abroad?
Kasia2021-09-30T12:31:14+02:00Orders are shipped to the following countries abroad: Austria, Belgium, Czech Republic, Denmark, Estonia, France, Spain, Netherlands, Ireland, [...]
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Is my personal data protected?
Kasia2021-09-30T12:30:32+02:00Personal data are used by our store solely for the purpose of processing orders and, subject to your [...]
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Can I change my personal data while logging in?
Kasia2021-09-30T12:30:09+02:00Yes, at any time you can view and change your personal data provided during registration. In order to [...]
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Can I change my password?
Kasia2021-09-30T12:28:49+02:00Yes, you can change your password at any time. In order to do so, you should log on [...]
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What is the delivery time for your order?
Kasia2021-09-30T12:28:14+02:00Delivery time: Courier 2-3 business days, Polish Post Office 2-3 business days, Paczkomat Inpost 2-3 working days. Lead [...]
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At what times can I contact the online store support?
Kasia2021-09-30T12:27:32+02:00You can contact the online store from Monday to Friday from 9 a.m. to 5 p.m. by calling [...]
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What is the availability of the products?
Kasia2021-09-30T12:26:45+02:00The vast majority of our products are available within 24 hours. This means that from the moment you [...]
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Does the product price include shipping costs?
Kasia2021-09-30T12:25:36+02:00No, the quoted price indicates the value of the goods only. You have to add to this amount [...]
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Can I cancel or change an order after I have placed it?
Kasia2021-09-30T12:24:37+02:00If you wish to cancel or change your order, please contact our online store support immediately. You can [...]
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Can the customer receive a VAT invoice for the ordered products?
Kasia2021-09-30T12:24:00+02:00Yes, we issue VAT invoices on customer's request. Please enter all the necessary invoice data when placing the [...]
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Is it possible to pay on delivery?
Kasia2021-09-30T12:18:43+02:00Yes, it is possible to pay for the purchased goods on delivery. When placing an order, choose the [...]
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Can the ordered goods be sent to an address other than the one provided during registration?
Kasia2021-09-30T12:17:42+02:00Yes, of course. The goods will be sent to the address you have given. In order to do [...]
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What is a fast transfer, payment by card?
Kasia2021-09-30T12:16:21+02:00It is a fast and secure way to make a payment. When you place an order, you will [...]
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How to make a traditional bank transfer?
Kasia2021-09-30T12:14:22+02:00In this case, you should pay the entire amount of the order including shipping costs to the account [...]
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Could I cancel the contract?
Kasia2021-09-30T12:11:02+02:00In accordance with the Act of 30 May 2014 on consumer rights (Journal of Laws of 2014, item [...]
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How to pay cash on delivery?
Kasia2021-09-30T12:09:31+02:00You will pay for the goods upon receipt of the package at the post office, parcel machine or [...]